Terms of service

Security

The Mad Water brand is wholly owned by ROC Gear, Inc.  All online transactions at MadWater.com are handled with industry-standard 128-bit SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, and we never actually see the full credit card number.

Warranty

ROC Gear warranties any product sold at MadWater.com for a minimum of one year from the date of purchase.  However the fully submersible RF-welded products that are manufactured in-house are actually warrantied for 3 years against any manufacturing defects.

These warranties only extend to potential manufacturing defects of the purchased product, and do not extend as insurance or liability for any other products or persons potentially damaged by said manufacturing defect.  ROC Gear assumes no liability for any damages or injuries caused by any manufacturing defect, use, or mis-use of any item purchased at MadWater.com.  Manufacturing defect claims do not include any product damage due to mis-use, unintended use, or reasonably expected wear.  For warranty claims, please reach out to us with the original purchasers name, purchase date, and the specific product involved.

Sales Tax

All Georgia residents are subject to an 8% sales tax.